T-Systems CEO Reinhard Clemens has completed his management team and made new appointments to key positions for the company’s further strategic development as an ICT service provider. The company’s Supervisory Board confirmed the appointment on Friday of Hagen Rickmann, previously Head of Innovation, as Head of the new Service department. Ulrich Meister has joined the T-Systems Board of Directors as Head of Systems Integration (SI). The Supervisory Board confirmed Dietmar Wendt as the new Head of Sales last week. Production has been the responsibility of Ferri Abolhassan, previously Head of SI, since the end of 2010. Georg Pepping and Klaus Werner will continue as Heads of HR and Finance respectively. These appointments by Reinhard Clemens, Deutsche Telekom Board member responsible for T-Systems, are a further step in focusing the Group’s corporate customer activities on growth, quality and efficiency. In future, the ICT provider will be structured in Sales, Service, Production and Systems Integration units. With a clear distribution of responsibilities and defined interfaces, this structure is designed to ensure further growth and to allow T-Systems to deliver consistent, high quality to its customers all over the world at the best prices. The new Service unit, responsible for customer support, is to be headed with immediate effect by Hagen Rickmann (41), who joined T-Systems in 2009 as Head of Portfolio Management and Innovation. Hagen Rickmann was previously a managing director of the EDS group. His main areas of responsibility were customer relations, portfolio and contract management, and sales. In 2008, he managed the supply organization of IT infrastructure services in Northern and Central Europe and the integration of EDS into Hewlett Packard GmbH. Ulrich Meister (51) was already Head of Systems Integration as the successor to Ferri Abolhassan and now represents SI on the Board of Directors as well. He has held management positions at T-Systems since 2005, first in the Services & Finance business area, later at Systems Integration. T-Systems CEO Clemens made Abolhassan (46) responsible for the global production of ICT services at the end of 2010. “T-Systems has been attracting a great deal of attention over the last two years with a considerable number of successful sales deals and is back on track to grow again,” said Clemens. “Our new structure is designed to push growth and efficiency and offer our customers the best possible quality.